Careers

PURPOSE:

Situated on the island of Bodu Hithi, Coco Bodu Hithi is one of the Maldives leading 5 star resorts with 100 luxurious villas and located 30 km from the capital Malé and a 45 minutes speedboat ride away.

NATURE AND SCOPE:

The Executive Chef will be responsible for the Culinary operations of the resort and supporting the F&B Manager, and tasked with ensuring the smooth operation of service in the five restaurants, in-villa dining and associate restaurant catering of up to three hundred associates.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBLITIES:

Key responsibilities include training and development of the Culinary team with emphasis on product knowledge and presentation, service delivery, maintaining brand and resort standards, merchandising and promotions, stock management / cost control, HACCP and innovation of menu concepts.

PERSON PROFILE, QUALIFICATIONS AND DESIRED EXPERIENCE:

Ideally, the successful candidate has remote location & resort experience, having an international brand background within a 5 star environment. Ideally aged between 30 – 45. Due to the location, candidates of single status only will be considered.

PURPOSE:

Situated on the island of Bodu Hithi, Coco Bodu Hithi is one of the Maldives leading 5 star resorts with 100 luxurious villas and located 30 km from the capital Malé and a 45 minutes speedboat ride away.

NATURE AND SCOPE:

The F&B Manager will be responsible for the F&B operations of the resort, ensuring smooth operation of service in the 6 F&B outlets and in-villa dining.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBLITIES:

Key responsibilities include training and development of the F&B team with emphasis on product knowledge and presentation, service delivery, maintaining standards, merchandising and promotion of F&B, stock management / cost control and ensuring the property management system is managed effectively.

PERSON PROFILE, QUALIFICATIONS AND DESIRED EXPERIENCE:

Ideally, the successful candidate has remote location & resort experience, having an international brand background within a 5 star environment. Ideally aged between 30 – 45. Due to the location, candidates of single status only will be considered.

PURPOSE:

Situated on the island of Bodu Hithi, Coco Bodu Hithi is one of the Maldives leading 5 star resorts with 100 luxurious villas and located 30 km from the capital Malé and a 45 minutes speedboat ride away.

NATURE AND SCOPE:

The Training Manager will be responsible for the Training & Development of all resort associates linking the core values of MY COCO in synergy with the resort's mission & vision.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBLITIES:

Key responsibilities include training and development of all associates in guest engagement, customer service, product knowledge, leadership skills, Health & Safety & HACCP. The Training Manager will be tasked with constantly evaluating the resort's training needs, formulating innovative training plans for the growth of the associates and ultimately the enhancement of the guest experience.

PERSON PROFILE, QUALIFICATIONS AND DESIRED EXPERIENCE:

Ideally, the successful candidate has remote location & resort experience, having an international brand background within a 5 star environment. Due to the location, candidates of single status only will be considered.

PURPOSE:

To ensure achievement of set financial targets, build positive commercial relationships with Tour Operators and Travel Agents and manage the day to day activities of the sales team to ensure set strategic goals are achieved.

To ensure all activities conducted are in alignment with corporate policy and in sync with company values.

NATURE AND SCOPE:

The position reports directly to the VP, Sales & Marketing, with a dotted line to the CEO.

The incumbent is charged with the overall management of the Sales team to include the Sales Manager and Sales Executives of key global markets. In addition, the Revenue Manager, Market Intelligence & Data Analyst and Reservations will ultimately report to the Director, Sales.

The position is accountable for team management, the building of successful commercial relationships and the achievement of revenue based goals, set by and in conjunction with senior management.

The position is charged with leading the cluster sales force for resorts located in the Indian Ocean; in addition to any and all future planned resorts owned/managed by Coco Collection.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBLITIES:

Key accountabilities and responsibilities for this designation include, but are not limited to the following areas of focus and activities. Direction may be given for additional tasks outside the scope of work described at the discretion of senior management from time to time:

• Draft the annual budget and sales & marketing plans
• Determine the business mix from desired revenue channels and source markets
• Set, assign and monitor annual business plan targets per source market, per TO partner
• Ensure all activities drive an acceptable rate of return
• Analyse market trend; develop and implement activities to capture market share
• Identify new and repeat business via travel agencies, commercial houses, private clubs and professional associations
• Build proactive commercial relationships with key partners
• Provide flexible solutions to attract new and potential customers and manage existing partners
• Create and implement initiatives to achieve greater productivity
• Manage key accounts/markets
• Manage international GSAs, ensuring the approved sales & marketing plans are carried out and the desired goals are achieved
• Monitor competitor activities
• Plan and execute sales trips to major source market
• Attend major travel functions, road shows, trade fairs and other management events to promote sales and awareness of the brand
• Directing all sales activities for Sales Managers/Executives to ensure targets and revenues are achieved
• Coach and mentor the sales team
• Conduct weekly reviews of sales personnel activity to ensure targets and sales objectives are being met
• Conducting yearly reviews of sales team, guiding team with one-to-one meetings including mid-year reviews and personal development plan
• Comply with all monthly reporting requirements and present the monthly BRM
• Continually drive the sales, revenue teams to achieve the desired goals

PERSON PROFILE, QUALIFICATIONS AND DESIRED EXPERIENCE:

To be considered for the role, the incumbent will have a minimum of four years’ experience in Sales within the hospitality & hotel management segment, with proven experience in strategic thinking in a competitive sales environment.

Sales driven with a proven ability to close sales and achieve results, coupled with the ability to lead and manage a team. The incumbent will be organized, disciplined, dedicated, loyal and a self-starter.

It is also essential that the candidate possess’ top level business management, interpersonal, and facilitation skills; assertive but with a diplomatic approach to business with high level commercial & decision making skills.

Strong verbal and written English is a must, Mandarin speaking as well is highly preferable, with good practical knowledge of Microsoft Office and Windows-based computer applications.

PURPOSE:

Oversee, support and drive all aspects of resort Marketing, PR and Communications.
Ensuring Coco Collection brands are accurately represented and that the brand image is effectively communicated and maintained at all levels; act as brand custodian of all represented brands. Ensure that the marketing initiatives support the business plans of the business unit.

Key duties are to create and strengthen the positioning of resorts in market by focusing on customers retention and acquisition, management of strategic partnerships and multi layered marketing and PR planning, maximizing budget. The Manger will provide PR and marketing assistance with the development and preparation of each business unit’s strategy.

To ensure all activities conducted are in alignment with corporate policy and in sync with company values.
NATURE AND SCOPE:

- Ensure all tasks directed for the properties and corporate initiatives are implemented to the highest standard and within allocated timelines. Tasks include but are not limited to: PR, marketing, advertising, collateral development, loyalty and promotions.

- Leading the hotel brand marketing and PR initiatives, recommending best options, providing end to end delivery and implementation. Recommend media placement, e-commerce, event participation and community involvement.

- Project manage, plan and execute activities to support communications for the resorts and/or corporate objectives. Create and execute initiatives, marketing and PR plans.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES:

- Driving and monitoring PR and revenue generating press and media awareness.
- Project management and reporting to ensure effective planning and tracking of projects.
- Marketing and through-the-line communication support and overview provided to the individual properties to achieve budget and business plans. Ensuring high response rates and take up of marketing offers (monitored through membership take up, profitability, success of launches/ events).
- Overall business plan, profitability and support to vision, mission and values.
- Representation of all divisions of the Hotel, liaison and communication with them.
- Communication and liaison with the head of the departments to leverage opportunities and keep abreast of developments.
- Provide support in strategic planning, market research, and write appropriate communication evaluation and monitoring.
- Provide support in getting exposure in the press by writing appropriate press releases that properly position the individual business units.
- Manage, coordinate and outsource marketing communications projects as and when necessary.
- Evaluate and solicit new marketing, partnership, sponsorship and barter opportunities.
- Obtain and approve sponsorship for events and promotions to increase awareness whilst creating the right brand association.
- Work with the Corporate Brand Communications Manager to develop and implement the marketing and public relations plan for the properties in relevant markets.
- Building and maintaining relationships with key media contacts both locally and internationally. This includes the co-ordination of all local and international press visits, and all press events.
- Working closely with the sales team, operations team and food & beverage team to recognise promotional opportunities and to create packages, pitch targeted media, draft press releases and media alerts accordingly implementing both proactive and re-active media relations.
- Ensure the correct policy and Coco Collection brand guidelines are followed for all printed and display materials including but not limited to collateral, web commerce, internal and external communication, conduct regular brand audits.
- Maintain and enhance the photographic library and press kits.
- Oversee writing and creative of collateral for F&B, in-room collateral, brochures, newsletters, promotions and all in house communication channels.
- Analyze competition activity, and create an appropriate filing and reference centre.
The position reports directly to the VP, Sales & Marketing.

PERSON PROFILE, QUALIFICATIONS AND DESIRED EXPERIENCE:

To be considered for the role, the incumbent will have a minimum of two years’ experience in a similar role within the hospitality & hotel management segment.

The incumbent will be organized, disciplined, dedicated, loyal and a self-starter with an eye for detail. It is also essential that the candidate possess’ strong communication skills and strong relationships and contacts within the media environment.

Strong verbal and written English is a must, with good practical knowledge of Microsoft Office and Windows-based computer applications.

The role is Maldives based.

PURPOSE:

Implementation of revenue management techniques in order to optimize revenues and profitability. To constantly review and enhance current business practices in the Cluster Reservations team in order to consistently deliver improved levels of profitability and driving business operations to outperform annual objectives.

To ensure all activities conducted are in alignment with corporate policy and in sync with company values. NATURE AND SCOPE:

- To set in place integrated solutions to enable the Cluster Reservations Office to leverage profitability via Revenue Management practices, focusing on revenue engineering and improving efficiency in cost control
- To set in place benchmarking and monitoring mechanisms at all units that will permit the constant tracking of financial results through the course of the year, and proactively permit the identification of need and opportunity areas
- To project manage the successful implementation and upgrades of systems, including all phases of installation as and when required
- To support the units in achieving their overall annual profitability goals through Revenue Management practices
- Actively involved in the budgeting of the units along with senior management
- To Manage our eDistribution strategy online with third parties to ensure successful online selling strategy in line with other market segments.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES:

- To coordinate the dissemination of relevant Revenue Management principles and techniques to all departments
- Support the strategic business planning process, develop and pilot the revenue strategy, support and impact the revenue, e-distribution & reservations team
- Take ownership of, and chair the weekly Revenue Meeting at the units, and define optimum pricing strategies based on evolving demand patterns and forecasted market mix
- To manage the re-engineering or re-enforcement of business processes from an overall perspective of revenue maximization and consistent rate quotation, sales strategies and service delivery
- To constantly guide the revenue/reservation teams monitor and adapt pricing strategies in the context of competitor strategies and market fluctuations in each individual market
- To understand and track the technical performance of the systems, focusing on the mathematical algorithms, forecast mechanisms, customer behaviour tracking and modelling, price optimization, inventory control mechanisms, optimization mechanisms for market mix re-engineering, displacement analysis methodology, recommendation definition and user interface
- To ensure all upcoming properties have complete up and running distribution, reservations and revenue setup
- To set up and conduct context specific training on Revenue Management techniques and applications to revenue, e-distribution and reservations team.
- To ensure all reporting on BOB and forecasts are done correctly with analysis and recommendations to shift booking trends.
- To support in creation of all B2B and B2C offers and promotions that help drive rooms revenue.
- Conduct market research and analysis on competitor rates and figures and report back to senior team.
- Manager of market segments and rate strategy per property, including setting rates and creating rooms revenue budgets and forecasts.

The position reports directly to the VP, Sales & Marketing, with a dotted line to the CEO.

PERSON PROFILE, QUALIFICATIONS AND DESIRED EXPERIENCE:

To be considered for the role, the incumbent will have a minimum of two years’ experience in a similar role within the hospitality & hotel management segment, with proven experience in strategic thinking in a competitive sales environment.

The incumbent will be organized, disciplined, dedicated, loyal and a self-starter. It is also essential that the candidate possess’ top level business management, interpersonal, and facilitation skills; assertive but with a diplomatic approach to business with high level commercial & decision making skills.

Strong verbal and written English is a must, with good practical knowledge of Microsoft Office and Windows-based computer applications.

The role is Maldives based.